Bespoke made & tailored to you.
Lumora makes sure everything feels just right.
Design & Consultation
Tell us what you envision — the diamond shape, size, metal, or simply share your inspiration photos.
We’ll walk you through suitable options, match stones to your preferences, and help refine the design so it feels truly yours.
Custom Sketch Approval
Within 1–2 days of confirming your order, you’ll receive a personalised design sketch.
This is your chance to adjust proportions, band style, or stone arrangement. Once you approve the sketch, we begin sourcing and crafting with full quality control.
Crafting & Delivery
Your ring is handcrafted in our workshop with precision and care, usually completed within 3 weeks.
Pick up in Auckland or choose insured nationwide delivery — your piece arrives ready to shine.
Common questions for bespoke process
Once you confirmed your design, it takes ~ 3 weeks for your piece to be ready.
If you need your piece sooner — for an engagement or special occasion — please check with team for ready to ship options.
Absolutely! You can send us sketches, photos, or any reference you like.
Yes, we’d love to meet you in person!
If you’re based in Auckland, you’re welcome to book a private design consultation with our team to explore your ideas, view diamond options, and discuss custom details.
Minor adjustments can usually be made before production starts.
Once the crafting process begins, major changes may not be possible, so we encourage confirming all details carefully before final approval.
Of course!We’ll walk you through the 4Cs (Cut, Color, Clarity, Carat) and recommend options that best suit your design, budget, and style goals.
Yes — all our jewellery comes with a 1-year warranty covering manufacturing defects.
Our payment structure for bespoke designs is 50% to confirm the order and 50% upon completion.